Inar Group's approach to business

Our approach

We are focused on doing the right things for our customers in the right way, ensuring every interaction is effortless and putting them at the heart of everything we do.

This is not just words; it’s a goal that is guided by our four promises outlined in our Customer Charter for all to see:

Be open and transparent with potential customers

We will make it clear and simple what they are signing up to, without any hidden costs.

Encourage customer feedback

We promise to listen to our customers and actively encourage feedback to meet their needs.

Create value for our customers

We aim to deliver to be the market-leading provider leading in our industry, by consistently looking at innovations in an ethical and responsible manner.

Reduce customer effort

We proactively use customer feedback to guide investment on the development of our platform to improve our customer's journey and as we strive for an 'effortless' experience.